Postal Authority LLC

Reviews

• bama cluster

  Mar, 12 2018
  ★ ★ ★ ★ ★
  I rented a PO box for a year and was amazed by there incredible customer service. Becky and her staff far exceeded my expectations. They made me feel like I was one of the family as soon as I walked in the door. Reminds me of the TV show Cheers, I always feel like Norm. They cheerfully say my name before I can even get fully through the door. One day I needed to send a package and only had my debit card, it was only for a few dollars, so instead of making me go get cash they just put an IOU in my mailbox, amazing.
  Unfortunately, I had to move and had to close my PO box at Postal Authority. Its been about 4 months since I have used them. I had been waiting on extremely important letters. Unfortunately my lawyer sent in a change of address that was never received. All the letters I was expecting were sent to the Postal Authority. I called Becky and she stated that they don't forward mail but they either shred it or send it back to the sender. I was horrified after over two years of waiting for this mail it was now missing. Luckily just a few hours later Becky called to say that a letter had just came in for me. I was obviously very relieved and the next day I headed to Wesley Chapel. Even after 4 months as soon as I walked in the door I was greeted like I had never left.
  I wish I could take them with me, they will exceed your expectations. They were life savers for me. It's just what they do.

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